With more than 150 contact center vendors, we sift through the good to find the great vendors for our customers
Leading providers cloud contact center arena (All the leaders in Gartner Magic Quadrant) :inContact, Five9, TalkDesk, ConnectFirst, Genesys, 8x8, TCN, Fusion, Mitel, Serenova, EvolveIP, Broadsoft
Complete understanding of how each UC provider ties in to these contact center providers
We bring in consultants on the front and back end to help make these complex sales easy. Deeper understanding of analytics, omni channel, AI, chatbots, and more
3rd party knowledge on products that tie into contact centers, PBX, WFM, CRM, WFO, IVR, DaaS & VDI